Creating Your Own PIN with SoftID


If you are going to create your own PIN, first give some thought to what it will be. Do not pick an obvious number like a birthday or phone number.

Note: You must run your SoftID in manual mode to create a PIN. WebID authentication does not support the SoftID Login Automation program.

To create your own PIN:

  1. Clear the PIN entries from your SoftID by pressing the Clear button. The display will clear and a new tokencode will appear.
  2. Initiate a login session. After you respond to the usual prompt for your login, the system will ask you to enter a PASSCODE.
  3. Click Send. If you have entered the code incorrectly, the system will display an Access denied page. If this happens, try authenticating again.
  4. Once you have entered a valid tokencode, you will see the New PIN screen.
  5. Enter a PIN that matches the parameters set by the security administrator, and press TAB.
  6. Enter your PIN again to confirm.
  7. Click Send. If your PIN is acceptable, the system will notify you and you can log on.

    If any of the following messages displays, check the PIN parameters for your system and try to authenticate again:

    PIN and confirmation do not match.
    PIN must be 4-8 digits.
    New PIN rejected.

    If you are still denied access, contact your security administrator.

  8. Once your PIN is accepted, wait for the next tokencode, and then follow the instructions in SecurID Authentication.

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