IMAP: "can't bind to LDAP" error when creating a new user

Support knowledgebase (hacht_imap_cant_bind_ldap)
Applies to

SuSE Imap-Server: Version 1.0

Symptom:

When you are creating a new user with the "imapwadm" web interface, you recieve the error message:
ERROR -> LDAP und ERROR can´t open INBOX username"

Reason:

In the user setup screen, you left the 'password' field empty.

Solution:

Make sure to include the password in the 'password' field.

To change the password for the mail administrator 'cyrus', you have to log onto the server as the 'root' user and issue the script, /usr/sbin/imappasswd like this:
# imappasswd

Then you will need to restart the LDAP server, which can be done like this:

# rcldap restart

You will also need to restart you browser to login as the mail administrator with the new password.
Keywords: LDAP, IMAP, IMAP-SERVER

Categories: Administrator

SDB-hacht_imap_cant_bind_ldap, Copyright SuSE Linux AG, Nürnberg, Germany - Version: 24. Mai 2000
SuSE Linux AG - Last generated: 24. Mai 2000 by hacht (sdb_gen 1.40.0)