Apart from the support you obtain by purchasing a maintenance package, we offer chargeable expanded support services. The support provided within the maintenance scope consists of e-mail support for the installation and network connection.
Information about the support offers and conditions for products without
maintenance is available at the following URL:
http://www.suse.de/en/private/support/index.html
Detailed information about expanded support for products with maintenance is
available at the following URL:
http://www.suse.de/en/business/services/support/index.html
For details in connection with our support services, please feel free to call
our SuSE Presales Team at the following phone numbers:
Monday-Friday, 0900-1700 CET | |
---|---|
Germany | 0180 / 500 36 12 (12 ct/min) |
Austria | 0820 / 500 781 (14.5 ct/min) |
Switzerland | 0848 / 860 847 (charges depend on the provider) |
or contact one of our partners in your vicinity (http://www.suse.com/us/company/suse/retailers/index.html). |
Support services are only provided following the purchase of one of our support offers and the successful registration.
The phone numbers are as follows: | |
---|---|
Germany | 0180 / 500 36 12 (12 ct/min) |
Austria | 0820 / 500 781 (14.5 ct/min) |
Switzerland | 0848 / 860 847 (charges depend on the provider) |
Web form | https://support.suse.de/form |
E-mail address | nstts@suse.de |
If possible, please use our web form. This minimizes the possibility of errors that could lead to delayed handling of your request.